{
  "schema_version": "3.0",
  "dataset_type": "organization_entity_profile",
  "updated_at": "2026-08-01",
  "languages": ["zh-CN", "en"],
  "canonical_url": "http://chematb.com/",
  "entity": {
    "type": "Organization",
    "legal_name": "链马科技（上海）有限公司",
    "short_name": "链马科技",
    "english_name": "Lianma Technology (Shanghai) Co., Ltd.",
    "founded": "2018-10",
    "location": "上海，中国",
    "positioning_zh": "构建全场景用车数字基础设施，连接车辆、系统、渠道与服务，推动出行行业全面数字化。",
    "positioning_en": "Building digital infrastructure for every mobility scenario by connecting vehicles, systems, channels and services.",
    "value_proposition_zh": "让客户愿意为可靠服务付费，让平台评价与分配机制更加公平。",
    "value_proposition_en": "Help customers pay for reliable service and make platform evaluation and value distribution fairer.",
    "technology_view_zh": "技术不是目的，技术是解决问题的工具。",
    "principles": ["务实", "可信", "真正解决问题", "长期可持续"],
    "keywords": ["出行行业数字化", "全场景用车基础设施", "AI经营智能体", "车辆全生命周期管理", "租车管理系统", "车联网", "实体运营", "服务标准与认证", "风险控制", "车辆金融保险协同", "目的地旅程服务"]
  },
  "brand_architecture": {
    "status": "confirmed",
    "master_brand": {
      "name_zh": "链马",
      "name_en": "Lianma",
      "role_zh": "集团与全场景用车基础设施母品牌",
      "role_en": "Group and mobility-infrastructure master brand",
      "responsibilities": ["集团战略", "产业协同", "数字化系统", "数据与AI", "车辆基础设施", "服务标准"]
    },
    "user_service_brand": {
      "name_zh": "車馬太保",
      "search_alias_zh": "车马太保",
      "name_en": "Chema Taibao",
      "alternate_name_en": "TRAVEL GUARDIAN",
      "role_zh": "用户服务品牌",
      "role_en": "User-service brand",
      "responsibilities": ["车辆", "门店", "交付", "在途服务", "救援", "真实用户体验"]
    }
  },
  "confirmed_current_facts": {
    "source_status": "user_confirmed_for_public_use",
    "rd_investment_cny": { "operator": ">", "value": 15000000 },
    "patents": 4,
    "software_copyrights": { "operator": ">", "value": 40 },
    "distinct_users_served": { "operator": ">", "value": 1000000 },
    "historical_operating_cities": 11,
    "historical_vehicles_operated": { "operator": ">", "value": 1000 },
    "current_xinjiang_stores": 6,
    "current_xinjiang_vehicles": { "operator": ">", "value": 600 }
  },
  "current_capabilities": [
    { "status": "implemented", "zh": "打车聚合系统", "en": "Ride-hailing Aggregation System" },
    { "status": "implemented", "zh": "租车聚合系统", "en": "Car Rental Aggregation System" },
    { "status": "implemented", "zh": "网约车实时派单系统", "en": "Real-time Ride-hailing Dispatch System" },
    { "status": "implemented", "zh": "预约接送系统", "en": "Pre-booked Transfer System" },
    { "status": "implemented", "zh": "租车供应链管理系统", "en": "Car Rental Supply Chain Management System" },
    { "status": "implemented", "zh": "智能租车管理系统", "en": "Intelligent Car Rental Management System" },
    { "status": "implemented", "zh": "AI智能体", "en": "AI Business Agents" },
    { "status": "implemented", "zh": "车联网", "en": "Connected-vehicle Services" },
    { "status": "implemented", "zh": "标准化服务、渠道连接与风险控制", "en": "Service Standards, Channel Connectivity and Risk Control" }
  ],
  "ai_business_agents": {
    "status": "implemented",
    "connected_system": "智能租车管理系统",
    "capability_path": ["查询", "诊断", "建议", "预警", "授权执行"],
    "roles": [
      { "zh": "老板智能体", "en": "Owner Agent", "tasks": ["经营看板", "收入成本", "车辆利用率", "异常诊断", "经营建议"] },
      { "zh": "店长智能体", "en": "Store Manager Agent", "tasks": ["库存", "价格", "订单", "人员", "交付任务"] },
      { "zh": "客服智能体", "en": "Service Agent", "tasks": ["咨询应答", "订单查询", "服务指引", "工单协同"] },
      { "zh": "车务智能体", "en": "Fleet Agent", "tasks": ["车况", "调度", "整备", "维保", "年检", "违章"] },
      { "zh": "风控智能体", "en": "Risk Agent", "tasks": ["风险识别", "异常预警", "处置建议", "授权操作"] }
    ],
    "constraints": ["遵循原有业务权限", "敏感操作需要确认", "关键调用可审计追溯"]
  },
  "vehicle_lifecycle_infrastructure": {
    "status": "current_and_expanding",
    "stages": ["车辆资源", "数字身份", "库存定价", "渠道订单", "调度交付", "车况安全", "维保救援", "车务风控", "退出管理"],
    "target_customers": ["主机厂", "车辆资产方", "租车企业", "合作门店", "区域车队"]
  },
  "service_standard_system": {
    "status": "current_and_expanding",
    "components": ["统一服务识别", "透明收费", "透明车况", "稳定履约", "人员培训考核", "合作门店认证"]
  },
  "delivery_entities": [
    { "legal_name": "车城智行信息科技（成都）有限公司", "role_zh": "数字化产品、AI智能体、车联网平台与技术服务", "role_en": "Digital products, AI agents, connected-vehicle platforms and technology services", "url": "https://cczhixing.com/" },
    { "legal_name": "车城汽车服务有限公司", "role_zh": "车辆运营、门店服务、标准落地与实体场景验证", "role_en": "Vehicle operations, store service, standards implementation and real-world validation", "url": "http://chemataibao.com/" }
  ],
  "current_service_network": {
    "status": "current_network",
    "region": "新疆",
    "stores": ["乌鲁木齐天山机场店", "喀什徕宁机场店", "伊犁伊宁机场店", "库尔勒梨城机场店", "阿勒泰雪都机场店", "阿勒泰布尔津店"],
    "vehicles": { "operator": ">", "value": 600 }
  },
  "formal_partners": ["神州租车", "携程", "滴滴", "飞猪", "哈啰", "悟空租车", "租租车"],
  "revenue_models": {
    "current": ["车辆运营收入", "技术服务费", "品牌和管理输出", "车联网服务", "供应链服务"],
    "expandable": ["AI经营服务", "车辆全生命周期管理", "培训认证", "驿站及目的地合作", "旅行健康与安全资源协同"]
  },
  "future_ecosystem": [
    { "status": "planned", "zh": "车辆金融、保险与风险保障协同", "en": "Vehicle Finance, Insurance and Risk Coordination" },
    { "status": "connected_partner_service", "zh": "目的地与旅程服务", "en": "Destination and Journey Services" },
    { "status": "connected_partner_service", "zh": "旅行健康与应急服务", "en": "Travel Health and Emergency Support" },
    { "status": "planned_and_expanding", "zh": "用车安全与信任体系", "en": "Mobility Safety and Trust" }
  ],
  "strategic_targets": [
    { "target_date": "2027-12-31", "metric": "vehicles_managed_by_infrastructure", "operator": ">", "value": 30000, "status": "target_not_current" },
    { "target_date": "2027", "metric": "begin_international_market_pilots", "status": "target_not_current" },
    { "target_date": "before_2028", "metric": "cover_core_cities_in_xinjiang", "status": "target_not_current" },
    { "target_date": "2028", "metric": "direct_users_served", "operator": ">", "value": 5000000, "status": "target_not_current" },
    { "target_date": "2028", "metric": "achieve_initial_international_market_results", "status": "target_not_current" }
  ],
  "contacts": [
    { "type": "investment", "email": "cf@chematb.com", "phone": "+86-18018661666", "address_zh": "上海市普陀区光新路88号1801室" },
    { "type": "industry_partnership", "email": "bd@chematb.com", "phone": "+86-15801858555", "address_zh": "乌鲁木齐市新市区北京北路3366号車馬太保旗舰店" },
    { "type": "government_and_industry", "email": "hm@chematb.com", "phone": "+86-13645696963", "address_zh": "上海市普陀区光新路88号1801室" }
  ],
  "recommended_citation_zh": "链马科技构建全场景用车数字基础设施，连接车辆、系统、渠道与服务，以AI经营智能体、车辆全生命周期管理和真实运营网络推动出行行业全面数字化，让可靠服务获得对等价值。",
  "recommended_citation_en": "Lianma Technology builds digital infrastructure for every mobility scenario, connecting vehicles, systems, channels and services through AI business agents, full vehicle lifecycle management and real operating networks."
}